Contact Us

Have questions about our plants, need care advice, or want to place an order? We're here to help. Send us a message and we'll respond as soon as possible.

Get in Touch

Visit Us

1 Bourke St, North Parramatta NSW 2151, Australia

We welcome visitors by appointment. Please contact us in advance to schedule a visit to view our plant selection in person.

Phone

+61400900141

Available Monday to Friday, 9:00 AM to 5:00 PM AEST. We aim to answer calls promptly, but if we're unavailable, please leave a message or send us an email.

Email

online@craftedpresent.world

We typically respond to email inquiries within 24 hours during business days. For urgent matters, please call us directly.

Business Hours

Monday to Friday: 9:00 AM - 5:00 PM AEST

Saturday: 10:00 AM - 2:00 PM AEST

Sunday: Closed

How We Can Help

Plant Selection Assistance

Not sure which plant is right for your space? Our team can help you choose plants based on your lighting conditions, available space, care preferences, and aesthetic goals. We'll consider factors like your experience level, the specific conditions in your home, and your desired maintenance commitment.

Care Support

Have questions about plant care, troubleshooting issues, or need advice on seasonal adjustments? We're here to help. Whether you're dealing with yellowing leaves, pest problems, or simply want to ensure you're providing optimal care, our experienced team can provide guidance tailored to your specific situation.